Privacy Policy
Your privacy is important. This full privacy page explains how contact form entries, optional file uploads, and any stored information are handled securely.
Information we collect
When you submit the form, we may collect your name, email address, selected spreadsheet tool, issue description, and any file you upload.
How we use your data
We use submitted information only to understand your issue, diagnose the problem, and provide support. We do not sell, rent, or share your personal data with third parties without consent.
File uploads
If you upload a spreadsheet file or related attachment, it is used only to review and fix your issue. Uploaded files are retained only as long as necessary to resolve the request and are then deleted unless you agree otherwise.
When you upload a file through the contact form, we treat it as part of your support request and do not use it for any other purpose. We also recommend only uploading files that are necessary to explain your issue, and you should keep backups of any original documents.
GDPR and your rights
If you are located in the EU or EEA, you have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing and request a copy of the data we hold.
Data retention
We retain form submissions and uploaded files only for the time needed to respond to your request and to keep a record of the support provided. If you ask us to remove your data, we will delete it promptly.
Security
We take reasonable steps to protect your information against unauthorized access, loss, and misuse.
Contact
If you have questions about this privacy policy or want to exercise your rights, please submit a request via the contact form on the homepage.